1. BOOKING AND PAYMENTS
In order to confirm your place on a tour you will need to return a completed booking form with a deposit of 30% of the tour cost per person (refundable in the event of failure to trip departure / non refundable if the traveler decides to change his mind or not to attend the trip or miss your flight). The booking will not be accepted and no contract raised until the deposit is received.
The balance is due 1 month prior to the departure date or the first day of the tour.
We accept tugrik, dollars and euro. You can pay the down payment and the balance as you like. Please note that the reference price will always be displayed on the site in Euros. To pay the balance of the beginning of the day trip you can go to an ATM at the station or airport and take dollars or tugrik.
– The deposit is refundable only if the tour does not start (the failure to reach 3-4 people on the group tours)
– The amount of the trip is not refundable if the customer misses a flight or decide not to attend the trip for reasons not depending by us or by our organization.
If you cancel your booking after you have paid in full the following cancellation charges will be made:
between 90-61 days before departure:……..70% of the tour cost
between 60-40 days before departure:……..20% of the tour cost
Less than 39 days before departure:…….. no refund
These dates refer to the date we receive written notification of your cancellation. We strongly recommend you protect yourself by purchasing travel insurance.
3. PASSPORTS AND VISAS
Clients must ensure that they are aware of all relevant passport and visa requirements and that they allow adequate time to obtain them. You can obtain visas from the Mongolian embassy or consulate in your country. For more informations contact us.
We recommend you that you should arrange own travel insurance before leave your country. For more informations contact us.
5. YOUR RESPONSIBILITIES
Your booking is accepted on the understanding that you realize the inherent risks and hazards of the tours and agree to take responsibility for your actions and safety.
On the tours it is necessary that you agree to abide by the authority of the tour guide who will be working to ensure the safety and welfare of the group. Any action that jeopardizes this may result in you being asked to leave the tour with no right to a refund or any compensation.
6. ITINERARIES AND TOUR DETAILS
Its not possible change the itinerary for private tours after the tour start.
No refund or compensation will be given for any unused transport, accommodation, services or features of the tour.
All details are accurate at time of going to press and any significant alterations will be brought to your attention at time of booking.
7. LEGAL TERM
All terms and conditions are made subject to, and enforced by, Mongolian law and must be done so in a Mongolian court.